Contact

In an emergency

If you’re a Crisis Cover member and need immediate help, press the alert button in CAPAdvantage.

Make sure you’re connected and have activated location settings on your device.

You can also reach us quickly by:

• Calling our Crisis Response Centre on +1 786 646 9481
• Emailing assistance@crisiscover.com 
• Sending an SMS to +61 488 840 893
• Submitting a message via MyPortal

When you contact us

We can help you as quickly as possible if you have these details ready:

1. Your Membership number
2. Your location if you didn’t activate the alert button in CAPAdvantage™
3. A phone number or email address where we can reach you.

General enquiries

Flease email support@crisiscover.com or complete the form below. Also, check our Frequently Asked Questions for further information about your membership.

Media enquiries

Please email comms@crisiscover.com